Executive Assistant

Job Description

Full-time

Sierra Interactive is a Louisville, KY-based software company building tools that help real estate professionals grow their businesses and run them more effectively. For more than 10 years, our customers have relied on our products as an essential part of their day-to-day operations. We’ve built a sophisticated and proven system to help real estate agents, teams, and brokerages across the US and Canada reliably scale their businesses.

About This Role

You will handle administrative tasks and provide administrative support to members of the company’s executive team. You would be ready and excited to tackle the following tasks and responsibilities:

• Assist in general operations and HR-related tasks (including document management, maintaining and updating employee records, communicating company notices, and responding to employee questions)
• Produce regular reports for senior management related to customer metrics
• Assemble and file documentation for HR policies and procedures, including necessary tax documents and forms
• Post new positions to online job boards, and handle initial review and processing of applications
• Assist in the contract-to-close process with new clients, including research, reporting and response
• Help organize and implement new employee orientation, on-boarding, and training programs
• Assist with tracking team and production goals

Requirements

About You:

You’re ready to contribute to the work and culture of a growing tech startup, in that:

• You’re a hard worker with a proven track record of getting things done carefully and efficiently. You’re patient and pay attention to the details.
• Working with people makes you happy. You’re a talented communicator and can artfully break down, solve, and explain complex issues.
• You take pride in your ability to defuse tense situations with humor and grace. The prospect of working through an issue with an agitated customer doesn’t scare you.
• Your writing skills are top notch. You have an engaging, conversational style and a solid grasp of grammar.
• You are not afraid to call a client to provide a resolution when necessary.
• You are exceptionally good at noticing patterns and developing processes to make our team members’ lives easier.
• You’re organized and able to juggle multiple priorities at one time. You have the ability to switch gears quickly and re-adjust your focus as needed.

• You have 2+ years full-time experience working in an administrative assistant, executive assistant, or operations assistant role

The following additional qualifications are a bonus but not required:

• You’ve worked in Basecamp, Help Scout, and a web-based CRM or similar programs.
• You have excellent proficiency in Microsoft Office Suite and G-Suite (particularly Excel / Google Sheets).

Benefits

• Paid time off (Vacation, Sick & Public Holidays)
• Retirement plan with employer matching
• Health, dental and vision insurance
• Casual, fun work environment

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  • Date Posted
  • October 17, 2020 12:21 pm
  • Applicants Applied
  • 0 Resumes Sent
  • Location
  • Job Title
  • Executive Assistant
  • Hours
  • Unknown
  • Salary
  • Experience
  • No Experience Required
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