Archives for: August 2012
B7 Design is offering a $200 referral for any qualified lead or leads. Send us a message through Linkedin for more details - this can be your business or anyone you know. http://www.linkedin.com/pub/bernie-fussenegger/5/976/a01
Tuesday Job of the Day - Senior Recruiter
The Senior Recruiter is responsible for managing the recruitment efforts for assigned areas of The Home Depot Enterprise. Their role is to provide the support, knowledge and tools needed for successful job placement. In partnership with HR Leaders and Talent Acquisition leadership, this role will develop talent acquisition strategies to attract and hire the best in class for functional areas of the business. The Senior Recruiter will manage the full lifecycle for all hires. Key responsibilities include working with Store Support Center functional groups to create recruitment strategies to fit their needs, and monitoring selection processes when appropriate to ensure The Home Depot is making the best hiring decisions. It is also the responsibility of the Senior Recruiter to facilitate new recruitment initiatives and complete special projects as assigned. Communicating with others, at all levels, building relationships and planning projects are critical skills for successful performance in this position.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Use strategic planning information to implement an innovative, function-specific talent acquisition plan to develop a strong external bench of talent that supports The Home Depot's talent acquisition strategy. Acquire industry knowledge and competitive market data and use this information to drive potential changes to the staffing plan..
Perform full lifecycle recruiting to include sourcing strategy development with a clear focus on diversity. The successful Senior Recruiter will also assist with the determination of screening criteria and execution of screening, interviewing, and the negotiation of salaries.
Maintain communication with all related business partners in order to perform all related Talent Acquisition functions. Work through any communication gaps to ensure staffing effectiveness and efficiency.
Execute recruitment plans in order to achieve staffing metrics including candidate quality, candidate throughput, and efficient time to offer. Provide status reports on these metrics to include review of open requisition status and candidate throughput.
Build and maintain strong relationships with the all related stakeholders in order to meet talent acquisition goals. Work with appropriate groups to identify and resolve issues.
Develop individualized sourcing strategies for the functional areas and execute appropriately. Strategies should include cold calling, building networks and maintaining interests with passive candidates.
Ensure consistency, efficiency and compliance with federal, state and local laws, and company policies. Ensure all TA activities are compliant with the established sourcing, recruiting, and selection procedures including maintaining appropriate recordkeeping
NATURE AND SCOPE
Typically reports to Manager, Talent Acquisition
No direct responsibility for supervising others but will assist in coordination of activities of Recruiters and Staffing Coordinators
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 20% of the time
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable
The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or G.E.D.
YEARS OF RELEVANT WORK EXPERIENCE - 5
PHYSICAL JOB REQUIREMENTS - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may need to move or lift light articles.
5+ years corporate Talent Acquisition experience
Recruiting expertise and expert knowledge of internet search tools and strong sourcing strategies
Experience creating and executing a wide range of recruiting initiatives
The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Bilingual Spanish is a plus.
Corporate recruitment experience for a retailer preferred. (ex: IT, HR, Legal, Merchandising, etc.)
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
Strong customer service orientation in order to build and maintain a strong candidate pool including negotiation skills.
Creative and innovative in recruitment activities including the understanding of successful candidate traits, demographic characteristics, and talent management inputs
Knowledge of employment laws and regulations, equal opportunity laws and other applicable federal and state regulations including, but not limited to EEO and OFCCP.
Senior level leadership, negotiation and influence skills to serve as a staffing expert and internal advisor
Effectively handle multiple and changing priorities in a fast paced environment while achieving staffing targets
Three plus years experience in administering behavioral interviews
Learn More and to Apply
Commission Sales Executive
B7 Design - Digital Marketing, with a focus on eMail Marketing, SMS Marketing, Social Media and Website Consulting, is currently seeking Commission Sales Representatives.
Commission Sales Executives to work on a 1099-basis from home to sell B7 Design - Digital Marketing services.
We are seeking candidates with a professional demeanor, experienced at building relationships in any category or industry and comfortable with creating proposals and closing deals. MS Powerpoint and MS Word essential. College degree preferred.
Compensation is on a cash-in basis on net sales. There is no quota, salary or benefits. Checks are distributed to the 1099 contractor upon each cash-in or credit card transaction by the client.
As a 1099 Contractor, you can set your own hours. You will need to have experience in eMail Marketing, SMS Marketing, Social Media and Website Consulting/Design. You can view our website at http://www.b7design.com and Facebook at http://www.facebook.com/B7DesignDigitalMarketing
for more information about B7 Design.
Qualified applicants must have a minimum of 1-2 years of work experience and have their own unlimited calling plan (e.g. Vonage or similar VOIP plan) with flat fee rates, laptop or home computer and be interested in marketing promotions.
High School Dipolma
Some college preferred
No Sales Quota
Learn More and to Apply
Friday Job of the Day - Director Customer Service - Applecare - Buena Park
The Director of Customer Service for Applecare operations is a highly specialized position and responsible for the management of the Customer Service and Member Outreach departments. He/She will serve as a leader and role model to drive superior customer service which will support and enhance the overall Customer Experience. The job entails directing employees engaged in accepting and receiving inquiries and calls from our members and providers and making outbound calls to our Medicare members. The duty also includes evaluating, investigating, and settling claims and complaints of customers. The director will actively participate in planning, formulating and developing customer service policies and procedures.
RESPONSIBILITIES AND FUNCTIONS
* Establishes and develops a departmental plan and implementation strategies to accomplish both short and long-term goals on a departmental and organizational wide level.
* Maintain effective policies and procedures which build a solid infrastructure to ensure that all contractual terms and deliverables are met or exceeded and that deficiencies are identified and corrective actions implemented promptly.
* Ensure that business owners and staff adhere to standard operating procedures.
* Establish customer service goals and support results through best practice leadership and management principles. This includes the identification and support of service Key Drivers (behaviors) that provide an outstanding service experience.
* Drive service objectives through personal interaction/mentoring with Associates and through the support and enhancement of impactful recognition programs.
* Hold teams accountable for performance while maintaining the focus on the key driver behaviors.
* Identify opportunities to improve operations of call center and implement procedural changes that will enhance the support of our members and providers and will allow for scalability of the call center, in support of future growth
* Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
* Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
* Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
* Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Valid California Driver license and insurance.
This position is working for Applecare and is located in Buena Park, CA.
Relocation Assistance available.
-Bachelor's degree or equivalent work experience
- Must have experience supervising/managing a call center staff (Proven strong leadership skills)
- 5+ years call center management experience in healthcare is required (in Managed Care preferred)
- Process Improvement experience required (workflows, documentation, etc.)
- Must have experience tracking, monitoring, QA, creating structure in a call center environment
- Experience executing strategic planning for call centers preferred
-Strong verbal and written communication skills
- Knowledge of regulations and statutory language and interpretation needed
- Strong communication and organizational skills with great level of attention to detail
-Proficiency with Microsoft Office applications
- Comprehensive knowledge in healthcare, managed care and/or Medicaid/Medicare will add to your success
- Ability to simplify complex concepts for wider understanding
- Ability to prioritize and manage multiple projects simultaneously.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Learn More and to Apply
Thursday Job of the Day - Cross Brand Relationship Marketing Manager (Deerfield)
Takeda Pharmaceuticals North America
The objective of this position is to help develop and maintain a Marketing Center of Excellence in the areas of Relationship Marketing and Digital/Interactive Marketing. The scope of influence for this center is across all Takeda brands and customers (HCPs, Patients, and Managed Markets/Trade). Responsibilities include strategic development and consulting, as well as maintaining cross-brand operational capabilities for Relationship Marketing and Digital/Interactive Marketing for the portfolio of Takeda brands and customers.
Serve as a strategic consultant and subject matter expert to brands to integrate and enhance their overall strategy and tactical plans, particularly in the areas of Digital/Interactive Marketing, Relationship Marketing (RM), and Managed Markets/Trade Marketing.
Leverage a portfolio mindset to identify, develop and initiate cross-brand RM strategic solutions that advance Takeda’s portfolio-level marketing capabilities as well as maximize value and customer engagement.
Development and coordinate portfolio strategy and tactical plans, focused specifically for one customer set for all brands (i.e., Patient, HCP, or Managed Markets/Trade). Help lead the transition to putting the end-customer at the center of everything we do - integrating strategy and tactics within and across brands.
Standardize existing processes and develop new shared services across brands including but not limited to: monthly analytics across brand tactics, key RM performance indicators, social media listening, online media placement strategy, co-pay coupon program consistency, new innovations in the area of RM.
Develop and oversee shared interactive and RM-related services centrally across brands, including website development / serving / hosting, analytics software, co-pay saving program redemptions.
Collaborate cross-functionality across internal and external stakeholders to drive internal efficiency and external consistency to our end-customers (be it patients, HCPs, or payers) particularly in the areas of customer service, sampling strategy, and patient assistance programs.
Develop and facilitate formal mechanism for sharing best practices across brands.
Own specific cross-brand Managed Markets Marketing strategy/tactics and shared platforms across brands. See them from initial concept and strategic development, through the MRL approval process, to final implementation.
Own specific cross-brand Trade/Pharmacy Marketing tactics as well as serve as a trade/pharmacy strategic consultant for launch brands.
Influence brands and cross-brand strategy by defining, building, and communicating processes, relationships, and efficiencies in the areas outlined above.
Assist Senior Manager in developing and maintaining overall RM strategy, as well as educating and evangelizing on the vision for integrated RM across all brands and customers.
Own consolidation activities for creating and maintaining a centralized database (and marketing hub) of HCPs, Patients, or other customers (i.e., Trade and Managed Markets).
Manage applicable portions of the team budget and work to develop overall team budget. Partner with brands to find savings opportunities with their budgets and plans.
Learn More and to Apply
Meeting & Event Project Coordinator
Illinois Soybean Association
Overall Purpose and Main Objectives:
Performs duties related to the event planning for the Illinois Soybean Association (ISA) and Illinois Program Operating Board (ISPO. Activities include, but not limited to meeting/conference arrangements, reservations, staff and board travel, as well as, the approval process of all Short Term Educational Opportunities (STEOs) and activities associated with those events.
Essential Duties and Responsibilities:
1.Facilitates planning and coordination of meeting/conference site search and arrangements, hotel RFP preparation/distribution, monitor hotel room block, ensures quality and accuracy of Banquet Event Orders (BEOs), vendor contract negotiations, travel coordination, rooming lists, welcome packets, budgeting and savings tracking, organizing/archiving meeting data files, onsite facility and logistical management, catering and audio visual coordination, onsite staffing, invoice/fee reconciliation, and post-conference evaluation.
2.Maintain communication with and arrange travel and transportation for staff and board including director international/national travel on the webpage and database.
3.Expected to be onsite for the entire event/conference/meeting, to oversee set-up, signage, audio-visual needs and to troubleshoot any issues that may arise.
4.Manage timelines for multiple events.
5.Provide registration support using Internet based software. This involves (with the help of IT-staff) configuring the meeting websites, configuring registration input, producing name badges, signs, attendee lists, tent cards, follow-up with registrant questions.
6.Coordination logistics for in-house meetings as well as local and other meetings including arranging for F&B selection, audio visual, transportation and other services.
7.Collaborates with national and state soybean organization staff with registration and hotel accommodations for board and staff to attend those organizational meetings in addition to national and state conferences.
8.Manages the Short Term Educational Opportunities (STEOs) program, including approval process, invitations, responses, registration for board members and staff, as well as staff travel arrangements to attend.
9.Assists Director of Communications with implementation of conferences/events providing all logistics, travel and meeting arrangements.
10.Maintains the organizational up-coming meetings list, which includes distribution and posting on the organization website.
11.Distributes office mail and weekly slot mail to the staff and Board members.
12.Provides support in all organization target areas.
13.Performs other related work as required and requested
Required Qualifications and Skills
-Five years experience in Event/Meeting Planning or Associates Degree in Event/Conference Planning or related field and two to three years experience.
-Strong organizational skills and time management. Detailed oriented is a must.
-Excellent customer service and strong phone skills.
-Experience in developing and managing complex budgets and numerous contacts/contracts.
-Demonstrates critical thinking, prioritization and planning skills.
-MS Office, word processing, database, web application and spreadsheet skills.
-Strong written and oral communications.
-Public relations skills with evidence of ability to work and communicate with people to ensure effective internal and external relationships.
-Ability to work in a team environment working closing with staff, board, contractors and volunteers at all levels.
Preferred Qualifications and Skills:
-Certification in Event/Meeting Planning (CMP or MMP)
-Demonstrates high level proficiency with personal computers and their associated applications, including Microsoft Word, Excel, Power Point and Project Planning.
-Excellent public relations skills with evidence of ability to work and communicate with people to ensure effective internal and external relationships.
-Ability to effectively multi-task and prioritize.
-Normal working conditions (regular hours, desk work, overtime) Some physical demands need to lift between 35-50 lbs.
Learn More and to Apply