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Wednesday Job of the Day - Customer Service/Care Representative
Xerox
Anderson, IN

Customer Service / Care Representative

Position Description – External
We are looking for you! Come be a part of a $22 billion leader in technology and innovation. Currently, we are seeking individuals who want to provide superior customer service to our wireless client base. We provide a full paid training program, competitive benefits and many career growth opportunities.

ACS offers a competitive hourly rate PLUS “Pay for Performance” bonus opportunities---we give you control over your total compensation! If you want to be part of a world-class company with a great marketplace reputation, apply today!

Customer Service / Care Representative

Job Responsibilities:

Respond to, handle and resolve customer inquiries
Provide customers with product and service information
Process orders, forms and applications
Identify and escalate customer issues
Handle customer billing questions

Skills/Abilities:

Ability to deliver outstanding customer service
Excellent listening skills
Strong empathy skills
Ability to problem solve
Ability to multi-task
Attention to detail
Negotiation skills
Positive dynamic personality
Ability to adapt to a fast-paced environment
Typing skills of 20wpm or more

Experience/Requirements:

Ability to navigate in a Windows environment
Six months or more experience in a customer service environment preferred
Ability to demonstrate continuous employment/work history
High School Diploma or equivalent
Ability to successfully pass background and drug screen

Learn More and to Apply
http://tinyurl.com/7v6xr2d